Chatbots & conversational AI for web and SMS
Conversational AI is a chat agent, on your website, over SMS, or in messaging apps, that understands plain-language questions and responds like a trained team member, qualifying leads and booking appointments without a human in the loop.
Target Dial designs chat agents that match your brand voice and know your business. They greet visitors instantly, answer detailed questions, capture and qualify leads, and book meetings, then log every conversation to your CRM so nothing slips.
- Instant replies
- 24/7Instant replies
- Channels
- Web + SMSChannels
- Languages
- 20+Languages
- Logged to CRM
- 100%Logged to CRM
From first call to live, optimized system
- 01
Define the conversations
We map the questions your customers actually ask and the actions you want the bot to take, answer, qualify, book, or hand off.
- 02
Train on your content
The agent learns from your site, documents, and FAQs so its answers are accurate and on-brand.
- 03
Embed and connect
Drop it on your site or wire it to SMS, then connect your calendar and CRM so leads and bookings flow automatically.
- 04
Refine from transcripts
Real conversation logs reveal gaps and drop-off points, so the agent keeps getting sharper over time.
Built and run for you, end to end
Target Dial designs, builds, and operates the system, so you get the outcome without managing the technology.
- Website chat widget that matches your brand
- Two-way SMS conversations from your business number
- Answers detailed product, pricing, and service questions
- Qualifies leads and books meetings into your calendar
- Escalates to a human with full context when needed
- Every conversation logged and tagged in your CRM
Chatbots & Conversational AI, answered
How is this different from a scripted chatbot?+
Old chatbots follow rigid decision trees. Conversational AI understands natural language, so customers can ask in their own words and still get an accurate, relevant answer.
Can it work alongside the voice agent?+
Yes. Many clients run voice and chat together so callers and web visitors get the same answers, and both feed the same CRM.
What happens when it can't answer?+
It hands off to your team, or books a callback, and passes along the full conversation so no one has to start over.
Related services
See it working for your business
Book a 15-minute demo and we’ll show you chatbots & conversational ai built around your workflow, no card, no commitment.