AI voice agents that answer and place calls 24/7
An AI voice agent is a software phone agent, also called an AI receptionist or 24/7 answering service, that answers and places calls in a natural human voice and never sends a caller to voicemail. It works as a virtual receptionist that picks up on the first ring, answers questions, qualifies leads, and books the appointment straight into your calendar, day or night.
Target Dial builds and runs voice agents on your existing phone number. They pick up on the first ring, hold a real conversation, book straight into your calendar, and hand off to your team with full context when a human is needed, so you never miss a call or a lead again.
- Calls answered
- 24/7Calls answered
- Simultaneous calls
- 20Simultaneous calls
- Languages
- 20+Languages
- To go live
- <1 hrTo go live
From first call to live, optimized system
- 01
Map your call flows
We analyze your business, services, pricing, and the calls you take, then script the agent for your real scenarios, including when to transfer to a human.
- 02
Train on your business
The agent learns your services, FAQs, and procedures so it answers accurately and on-brand from the very first call.
- 03
Forward your calls
Keep your number. A simple call-forward routes overflow, after-hours, or all calls to your agent, nothing to rip out or replace.
- 04
Go live and optimize
Every call is transcribed, summarized, and pushed to your CRM. SMS and email alerts plus call breakdowns show what's converting so you can refine the script.
Built and run for you, end to end
Target Dial designs, builds, and operates the system, so you get the outcome without managing the technology.
- Inbound reception: answer, qualify, and route every caller
- Outbound calling: appointment reminders, follow-ups, and surveys
- Books and reschedules appointments directly in your calendar
- Warm transfer to staff with a full conversation summary
- 20+ languages with automatic language detection
- Handles up to 20 simultaneous calls with no hold time
An AI receptionist that never sends a caller to voicemail
Most missed calls do not leave a message, they call the next business. An AI receptionist answers every line on the first ring, so an after-hours call, an overflow call, or a call you would have lost stays a live conversation instead of a voicemail. It greets the caller by your business name, answers real questions about your services and pricing, and warm-transfers to your staff with a full summary when a human is the right next step. Target Dial agents handle up to 20 calls at the same time, so two or twenty callers ringing at once all get answered, with no hold music and no busy signal.
The positioning is simple: 10x better than voicemail, 10x cheaper than hiring staff. Here is how an AI receptionist compares to the alternatives:
| Option | Answers 24/7 | Calls at once | Books the appointment | Languages |
|---|---|---|---|---|
| Voicemail | No | 1 | No | 1 |
| Human receptionist | No | 1 | Sometimes | 1-2 |
| Traditional answering service | Yes | A few | No, takes a message | 1-2 |
| Target Dial AI voice agent | Yes | Up to 20 | Yes, in real time | 20+ |
Across the businesses Target Dial runs agents for, that has added up to 1,000,000+ calls handled, $10,000,000+ in costs saved, and 15,000+ meetings booked. For one home-services contractor, Jason, the AI receptionist booked an extra 15 estimates in his first 7 days live, calls that would otherwise have hit voicemail and gone cold.
A 24/7 answering service that books the appointment, not just a message
A traditional answering service takes a message and you call back later. This 24/7 call answering does the actual work: it qualifies the caller, checks your calendar, and books or reschedules the appointment in real time, then logs the whole call to your CRM. It runs around the clock in 20+ languages with automatic language detection, and it keeps your existing number through simple call forwarding, so there is nothing to rip out and you can go live in under an hour.
Getting started takes four steps:
- Forward your existing business number to the AI voice agent.
- Connect your calendar and CRM, such as Google Calendar, HubSpot, Salesforce, or Calendly.
- Set your greeting, your FAQs, and the rules for when to warm-transfer to a person.
- Go live and let the agent answer, qualify, and book around the clock.
The difference shows up in the numbers. A dental practice using Target Dial books an average of 5 new patients every week from calls the agent answers and schedules. iSpeedToLead, a real-estate lead-gen company, used a Target Dial build to cut lead-response time roughly 20x, from about 100 minutes to under 5, lifting its call-to-meeting booking rate around 40% and running 20 to 30 demos a week (case study). For context, the U.S. Bureau of Labor Statistics puts median receptionist pay at $17.90 an hour, about $37,230 a year, as of May 2024 (BLS), and a human team still cannot answer at 2 a.m. or in twelve languages at once.
Ready to hear it for yourself? Hear it live or book a demo.
AI Voice Agents, answered
What kinds of calls can the AI handle?+
Receptionist, appointment setting, lead qualification, customer service, debt collection, and survey calls, inbound and outbound. You can run one agent or several, each scoped to a specific job.
Will callers know it's an AI?+
The voice is natural and conversational, and most callers don't realize they're speaking with AI. The agent can disclose that it's an assistant when your policy or local law requires it.
Do I have to change my phone system?+
No. The agent works with your existing number through simple call forwarding, so there's nothing to replace.
Is this an AI receptionist or an answering service?+
It is both. An AI voice agent works as an AI receptionist that answers, greets, and routes your inbound calls, and as a 24/7 answering service that handles every call when your team cannot. The difference from a classic answering service is that it does not just take a message: it qualifies the caller and books the appointment into your calendar in real time, then logs the call to your CRM. It can also place outbound calls like reminders and follow-ups.
Can it provide 24/7 call answering so I never miss a call?+
Yes. The agent answers around the clock, including nights, weekends, and holidays, and handles up to 20 calls at the same time, so callers never reach voicemail or a busy signal. After-hours, overflow, and missed calls all stay live conversations. Across Target Dial clients that has meant 1,000,000+ calls handled and 15,000+ meetings booked, and for one home-services contractor, 15 extra estimates booked in his first 7 days.
How is this different from a virtual receptionist or a regular answering service?+
A human virtual receptionist or answering service is limited by staffing, hours, and one call at a time, and the U.S. Bureau of Labor Statistics puts median receptionist pay at about $37,230 a year as of May 2024. The AI virtual receptionist answers every call instantly, 24/7, in 20+ languages with auto-detect, handles up to 20 calls at once, books straight into your calendar, and warm-transfers to a person with a full summary when needed. It keeps your existing number through call forwarding and can go live in under an hour.
What tools and CRMs does it connect to?+
It syncs with HubSpot, Salesforce, Zendesk, Slack, Calendly, Zapier, Pipedrive, Google Calendar, and n8n, so booked appointments and call summaries land where your team already works. It can also reach field-service platforms like ServiceTitan and Housecall Pro through Zapier, Make, or n8n. Setup is no-code, and because it keeps your existing number through call forwarding, you can go live in under an hour.
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See it working for your business
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